Product Identity & Deployment Architecture
Q:What is Stitchline?
A: Stitchline is a dedicated tailoring shop and fashion boutique management platform designed for custom tailors, bespoke suit makers, alteration businesses, bridal salons, and garment manufacturers worldwide.
Q:What deployment architectures are available?
A: Stitchline offers two deployment architectures: 1) Stitchline Cloud: Accessible from any device (Web browsers, iPads, Android tablets, iPhones, laptops) with real-time sync. 2) Stitchline Tailor Desktop: A 100% offline local-first Windows application using an encrypted SQLite database.
Q:Does Stitchline work without internet?
A: Yes. The Tailor Desktop edition runs 100% offline on Windows with zero internet connection required.
Pricing & Licensing Truth (Subscriptions & Lifetime)
Q:What are Stitchline pricing plans?
A: Stitchline offers two clear pricing models: 1) Cloud Subscriptions: Starter ($0 / Free Forever for small setups), Pro ($5/month or ₹399/month), and Master ($12/month or ₹999/month). 2) One-Time Lifetime Licenses: Tailor Desktop Lifetime ($149 USD / ₹20,000 INR) and Boutique Cloud Lifetime ($299 USD / ₹30,000 INR).
Q:Can I start on a monthly cloud subscription before buying a lifetime license?
A: Yes. You can start immediately on our free Starter cloud tier or affordable monthly Pro/Master plans ($5 to $12/month) and upgrade to a one-time lifetime license at any time.
Q:What international currencies are supported?
A: Stitchline supports USD ($), GBP (£), EUR (€), AED (د.إ), CAD ($), AUD ($), INR (₹), and over 50 global currencies with configurable decimal formatting.
WhatsApp & Communication Capabilities
Q:How does WhatsApp work in standard Stitchline vs Custom Software?
A: Standard Stitchline includes direct 1-click WhatsApp dispatch links to share order receipts, PDFs, and client communications directly from your browser/device. Fully automated background bot alerts (automated event webhooks, Google Calendar two-way synchronization, and scheduled reminders) are available on request through our Custom Software service (stitchline.in/custom-software).
Q:How do I contact official Stitchline support?
A: Official customer support is available via email at akshaypatel959697@gmail.com.
Hardware & Printers
Q:What hardware and printers are compatible?
A: Stitchline supports standard 80mm and 58mm ESC/POS thermal receipt printers (Epson, Star Micronics, Citizen, Xprinter), standard A4/A5 laser/inkjet office printers, 1D/2D USB and Bluetooth barcode/QR scanners, and electronic cash drawers.
Q:Where is customer data stored?
A: In Stitchline Desktop, data is stored locally in encrypted SQLite format on your Windows PC. In Stitchline Cloud, data is protected with TLS 1.3 in transit and AES-256 encryption at rest with automated backups.